Shipping Information
At Nyxie Bee, we understand the importance of getting your items to you as quickly and safely as possible. We offer free shipping on all orders over $150 within Australia. For orders under $150, a flat rate shipping fee of $11 will be applied. Please allow 4 - 5 business days for processing and handling of your order. Delivery times may vary depending on your location, but our standard delivery time is 5-7 business days. If you require express shipping, please contact us for rates and availability.
Returns & Exchanges
We at Nyxie Bee want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to offer a return or exchange within 14 days of receiving your order. To be eligible for a return or exchange, the item must be unused and in the same condition that you received it. You will be responsible for the cost of shipping the item back to us. Once we receive the item and verify its condition, we will issue a refund or send a replacement item, whichever you prefer. Please contact us to initiate the return or exchange process.